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Email Marketing and Marketing Automations Manager

Vice President

MSCI Inc.

2014 - 2018

Budapest, Hungary / Global

3 team members

Role's Focus

  • Redesign, enhance and oversee the corporate email communication and marketing automation strategy

  • Accelerate the digital transformation of MSCI’s marketing function

  • Inform MSCI’s tactical and strategic business decisions with marketing client insights

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​Tasks​

  • Improve digital client experience

  • Increase overall campaign efficiency and grow audience

  • Formalize measuring marketing effectiveness 

  • Ensure compliance with international data and privacy regulations

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Achievements

  • Established and headed the best-grounded team within marketing operations by recruiting, managing and nurturing a successful group of individuals.

  • Built and managed the most efficient and best quantified marketing channel at MSCI.

  • Introduced a cutting-edge marketing automation software, Pardot and led its integration with Salesforce CRMS. Read more about the project »

  • Developed and maintained a comprehensive KPI framework.

  • Redesigned the onboarding journey and campaign experience.

  • Introduced A/B testing and responsive email templates.

  • Achieved a 190% growth of the email list in 4 years.

  • Optimized the segmentation strategy for an organically growing email list of 130,000+ organized into over 300 segments, used for over 1300 campaigns. 

  • Maximized email deliverability by rigorously maintaining the database and protecting MSCI’s email sender reputation through authentication protocols and credible content.

Online Marketing Manager & Deputy E-Marketing Head

Senior Associate

MSCI Inc.

2013 - 2014

Budapest, Hungary / Global

Tasks

  • Create and execute a content strategy for msci.com.

  • Develop and manage all online survey campaigns at MSCI.

  • Formulate an email marketing strategy and run point with all marketing emails.​

  • Analyze and translate website analytics into actionable steps for website performance improvement.

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Achievements

  • Improved the existing digital infrastructure to ensure a flawless integration with Salesforce CRMS.

  • Streamlined the online lead generation and nurturing processes.

  • Planned and implemented over 30 internal and client-facing online surveys.     

  • Improved email deliverability and response rates through the optimization of email template designs.

  • Executed over 500 personalized email marketing campaigns.

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